Why Can I Hear Game Audio But See No Video on Windows?
Why Can I Hear Game Audio But See No Video on Windows?
2 Answers

Alright, you’ve got sound coming through your Windows when you’re gaming, but the video is MIA. That’s a head-scratcher for sure. This glitch could be the result of anything from your hardware taking a nap to some wonky settings. Let’s hop in and see what’s up, step by step.
Okay, first things first—hardware can be a sneaky troublemaker. If your PC’s hooked up with an HDMI cable to your monitor or TV, double-check those connections. Trust me, a loose connection can mess up the video while the audio skips merrily along.
- Give the HDMI Cable a Once-Over: Make sure it’s snug at both ends and isn’t looking like it went through a blender.
- Switch Ports if You Can: Got multiple HDMI or DisplayPort spots on your graphics card? Try out a different one and see if that does the trick.
- Try a Different Screen: If you’ve got access to another monitor or TV, swap and check if the original display’s pulling a fast one.
Sometimes, Windows gets a bit confused about where to send the audio and video. You need to straighten it out.
- Give that speaker icon on the taskbar a right-click and choose “Playback devices.”
- Make sure your output of choice (like HDMI) is in the driver’s seat as the default device.
- Hit “Properties” for that device and scope out “Supported Formats” to see if it’s up to the task with your resolution and refresh rate.
Don’t sleep on outdated graphics drivers—they can really mess with your video output while the audio dances on.
- Hit that Start button, right-click, and find Device Manager.
- Expand “Display adapters,” right-click your graphics card, and select “Update driver.”
- Let Windows do its thing by choosing “Search automatically for updated driver software.” Follow any prompts that pop up if updates are lurking about.
- If you want to be extra thorough, head to the manufacturer’s site like NVIDIA or AMD and snag the latest drivers.
Some game settings can be a bit finicky when it comes to video output.
- Fire up your game and pop into its settings menu.
- Scour the options for anything related to video or display settings.
- Ensure they’re cozied up with your monitor’s native resolution and refresh rate.
Turns out, full-screen optimization in Windows can get in the way of gaming visuals sometimes.
- Right-click on the game’s executable file, which is likely chilling in its installation folder.
- Find “Properties,” then hit up the “Compatibility” tab.
- Tick “Disable fullscreen optimizations” and hit OK like you mean it.
DirectX can be another trickster affecting video playback in games, so let’s give it a look over.
- Hold down
Windows + R
keys to open up the Run dialog. - Type in
dxdiag
and hit the Enter key. - Scan for any error messages giving DirectX a tough time—reinstall it from Microsoft if necessary.
If all else fails, sometimes a fresh game install can clear out the cobwebs.
- Say adios to the game via Control Panel or the Settings app.
- Head to your game library (Steam, Epic Games Store, etc.), download it, and give it another shot.
Hopefully, these steps help pinpoint why your audio is rocking out while the video’s gone AWOL during your gaming sessions on Windows. Each step is meant to tackle the usual suspects behind this hiccup, with both hardware and software getting a thorough check-up.
Long story short, if Windows can play the game’s audio but the screen stays blank, start with checking all those connections; make sure playback devices are behaving; keep your graphics drivers up-to-date; double-check game settings; disable full-screen optimizations; use DirectX diagnostics to stay ahead of the game; or if necessary, give the game a fresh start with a reinstall.

So, you’re stuck hearing your game but not seeing it? Let’s roll up our sleeves and get this sorted. Here’s what you gotta do:
1. Update Graphics Drivers
Your display’s gone wonky? Drivers could be the culprit. You need to freshen them up:
- Start by hitting Windows + X and opening up that Device Manager.
- Locate your Display adapters and give them a peek.
- A quick right-click on your graphics card and hit Update driver.
- Let Windows do the legwork: Search automatically for updated driver software.
- Go through those prompts, finish up, and restart your rig.
2. Adjust Display Settings
Sometimes, the wrong settings mess things up:
- Right-click on your desktop and pick Display settings.
- If you’ve got more than one monitor, double-check which one’s running.
- Make sure your resolution and refresh rate aren’t out of whack — go with the recommended ones.
3. Check HDMI/Displayport Connection
Cables can be sneaky things:
- First off, ensure they’re connected nice and snug to both your PC and monitor.
- If in doubt, swap cables or ports to see if that clears the fog.
4. Verify Game Settings
Sometimes the game settings don’t play nice with your gear:
- Pop into the game’s settings menu and have a look around.
- Ensure that your resolution and refresh rate match up with your monitor’s capabilities.
- And that full-screen optimization? Sometimes it’s best to disable it.
5. Tweak Power Management Settings
Power settings can be surprisingly tricky:
- Head over to Control Panel > Power Options.
- Switch up to High Performance, or just jazz up your current power plan settings.
- Ensure that PCI Express > Link State Power Management is turned Off.
6. Reinstall the Game
Sometimes your game needs a clean slate:
- Blow it away — uninstall it completely.
- Grab a fresh copy from an official or trusted source and reinstall.
7. Use System Restore
Here’s a last-ditch effort for when nothing else works:
- Type System Restore into your start menu and punch Enter.
- Follow the steps to bring your system back to how things were before it all went sideways.
Honestly, tackling these steps should get you back on track where you’re hearing and seeing your game. If you’re still in a pickle, I’d say it’s time to call in the tech pros to take a deeper look.