What’s Going On When My PS4 Won’t Connect to WiFi but Everything Else Does?

Having trouble getting your PS4 to hop on the Wi-Fi while every other gadget in your place is cruising the internet just fine? Yeah, it’s a total pain. But don’t sweat it—you’ve got options for fixing this. Let’s break it down.

First Things First: Check the PlayStation Network

Before you pull your hair out over the Wi-Fi woes, give the PlayStation Network a quick check. If it’s offline, you’re not going anywhere on PS4, no matter how good your Wi-Fi is. Peep the status using another device, and if it’s down, just chill till it’s back up.

Time for a Power Cycle

A classic move: unplug both your modem/router and the PS4, wait a sec, then plug ‘em back in. Sometimes they just need a good ol’ restart to shake off any weird hiccups.

1. Modem/Router: Yank the cord out for a minute, then plug back in.
2. PS4: Hit the power button till it’s completely off (skip rest mode), hang tight for a minute, then fire it up again.

Double-Check That Password

You’re 100% sure you got the Wi-Fi password right, right?

1. Go to Settings > Network > Set Up Internet Connection.
2. Select Use Wi-Fi, and go for Easy.
3. Pick your Wi-Fi and retype that password with precision.

If the password’s a mystery, just test it out with another device to see if it plays nicely.

Run a Network Test

The PS4’s got a handy built-in test to sniff out where things might be going south:

1. Head to Settings > Network > Test Internet Connection.
2. It checks a few things:
• Obtain IP Address
• Internet Connection
• PlayStation Network Sign-In

If anything fails, you’ve found your culprit.

Fiddle with DNS Settings

Sometimes DNS settings play hard to get:

1. Back to Settings > Network > Set Up Internet Connection.
2. Pick Custom after choosing Wi-Fi—then auto all IP settings, skip DHCP.
3. Set DNS manually:
• Primary DNS: 208.67.222.222
• Secondary DNS: 208.67.220.220

Test the connection afterward.

Get Cozy with the Router

Distance matters! Scoot your PS4 closer to the router or clear out any obstacles like massive concrete walls or buzzing electronics that might block the signal.

Peep the Router Settings

Your router might be doing a lousy job at letting the PS4 connect:

• Check for any pesky parental controls or MAC address filters that might be holding your PS4 hostage.
• If you’re scratching your head over the setup, your router’s manual might offer some wisdom.

Go Old School with Ethernet

Wi-Fi giving you the cold shoulder? Plug your PS4 straight into the router using an Ethernet cable. More stable, and usually faster.

Wrapping Up

After tackling these steps—yup, everything from status checks, restarts, passwords, tests, DNS adjustments, router snuggles, and maybe even caving into a wired connection—your PS4’s Wi-Fi should finally get its act together.

If you’ve danced through all these moves and still can’t get connected:

Your next best bet is to reach out to Sony’s support crew for some hard-core backup, especially if you’ve tweaked every possible setting and still can’t crack the Wi-Fi code on your PlayStation 4. They’ll have your back.

Hey there, so it sounds like your PS4 isn’t playing nice with your Wi-Fi, but everything else is working just fine. Isn’t that annoying? You’re probably dealing with some compatibility quirks or settings that just need a tweak. Let’s dive into some possible fixes.

Wi-Fi Frequency Band Mismatch

Here’s the scoop: some PS4 models just don’t handle the 5GHz Wi-Fi band. They’re stuck back in the stone age of 2.4GHz. So, check your router settings. You might need to disable any fancy settings like “Smart Connect” and open up the 2.4GHz band for your PS4. If manual is more your style, head into the PS4 settings and add your Wi-Fi info yourself.

Router Configuration Conflicts

A couple of things might be messing with your connection. Could be that the PS4’s MAC address got blocked for some reason, or maybe your DNS settings are out of whack. Jump into your router’s security settings to double-check that your PS4 isn’t blacklisted. And when setting up your connection on the PS4, trying a custom DNS like Google’s (8.8.8.8) can make things run smoother.

Outdated System Software

PS4s need updates to keep up with the times, just like we do with fashion trends. If you’re stuck, you can download the latest firmware from the PlayStation website onto a USB and update your console manually.

Wi-Fi Hardware Issues

Maybe there’s a chance your PS4’s Wi-Fi hardware is acting funky, especially if it’s seen better days. Obstructions like thick walls or metal objects can also mess with your signal. A simple test is to hook up the console with an Ethernet cable. If that works, you might want to relocate your PS4 or clear its surrounding from any interference.

PSN Server Outages

Before pulling out your hair, check if there’s a service interruption with PlayStation Network. It could be why you’re facing issues even though things seem fine on your end.

Advanced Troubleshooting

If nothing’s worked so far, you could try rebuilding your PS4’s database or even give your router a fresh start by resetting it to factory settings.

If you’re still out of luck after trying these tricks, it might be time to call in the pros. Contact PlayStation Support or a repair shop to get to the bottom of it.

Hopefully, one of these tips gets your PS4 back online and ready to roll!

Hey there! So, your PS4 is being a bit stubborn with the WiFi, huh? Don’t worry, let’s roll up our sleeves and tackle this together.

First, just try the old trick: reboot the PS4 and the router. Sometimes all they need is a little power nap. Turn them off, unplug the cables, wait for about 10 seconds, and then plug them back in. It’s like hitting the refresh button on your morning coffee.

Next up, make sure your PS4 isn’t hidden away in a WiFi dead zone. Head into Settings > Network > Set Up Internet Connection > Use Wi-Fi > Easy. Pick your network and enter the right password, like you’re unlocking a secret club.

And hey, don’t forget those system updates! Go into Settings > System Software Update to check if there’s anything new. It’s like keeping your car in tip-top shape—smooth ride guaranteed.

Feeling adventurous? You might want to rebuild the database. Start your PS4 in Safe Mode (hold that power button until it beeps twice), and go for option 5. It’s like cleaning out your digital closet.

Another nifty trick is tinkering with the DNS settings. Head into Settings > Network > Set Up Internet Connection > Use Wi-Fi > Custom, and set Google’s DNS (Primary: 8.8.8.8, Secondary: 8.8.4.4). It’s like changing the tires on your virtual car.

While you’re at it, peek into the router settings. Make sure it’s updated and playing nice with your PS4. If UPnP is an option, go ahead and enable it—could be a game-changer.

Maybe try going old-school with a wired connection, just to see if the WiFi’s the real culprit. It’s like taking the scenic route to figure things out.

Finally, give resetting the PS4’s network settings a whirl. Head into Settings > Network > Set Up Internet Connection > Use Wi-Fi > Easy, choose your network, and hit “Test Internet Connection.” Sometimes you need a little trial and error.

So, there you go! Hopefully, these tricks will get your PS4 chatting with your WiFi like old pals. If you’re still stuck, check out PlayStation Support or hit up your internet service provider to see what’s up.

Good luck, and happy gaming!