Why Is My Phone Not Accepting Incoming Calls?
Why Is My Phone Not Accepting Incoming Calls?
3 Answers

Uh-oh, Calls Aren’t Coming Through?
Alright, first things first: If your phone’s acting a bit stubborn with incoming calls, let’s dive into a few things you might want to check. I’ve got a step-by-step list for you here.
1. Let’s Clear the Basics
Airplane Mode: Is that airplane icon lurking in your status bar? Flick it off because when it’s on, you might as well be on a deserted island with no signal. Your phone’s settings should do the trick.
Do Not Disturb (DND): This sneaky feature can hush your calls without you realizing. Peek into your Control Center if you’re rocking an iPhone or your Sound settings on an Android to make sure it’s not accidentally switched on.
2. Signal and Connection Check
Cellular Signal Strength: If your phone signal is doing the limbo under one bar, you might need to wander around until you find a stronger spot. Fingers crossed!
SIM Card Drama: Your SIM might be taking a nap. Give it a nudge! Pop it out, then back in. Make sure it’s snug in the tray; loose connections are like loose tooth fillings—not fun.
3. Calls Bouncing or Blocked?
Call Forwarding Settings: Check to see if your calls are doing a vanishing act. Sometimes call forwarding gets turned on, sending calls elsewhere. Hop into the Phone app settings to figure it out.
Blocked Numbers: Double-check your blocked list to make sure none of your pals—or important calls—are left out cold. Just head over to the Phone settings to take stock.
4. Network Reset Magic
If your phone’s still being stubborn after poking around the basics, you might need a little network reset:
-
For iPhone: Dive into
Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
. Do it, but heads up, this wipes your Wi-Fi passwords too. -
For Android: Swim into
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
. Confirm it and let the reset do its voodoo.
5. Keep Things Fresh with Updates
You might just need a software spruce up. Updates often patch things up nicely:
-
If you’ve got an iPhone: Head to
Settings > General > Software Update
and see if your phone’s been slacking on updates. -
If Android’s your buddy: Stroll over to
Settings > About phone > Software updates
for any new patches.
6. Call in Backup—Carrier Help!
Finally, if the calls still aren’t hitting their mark, it might be time to call in the cavalry—your carrier:
- Carrier Support: Give your mobile service provider a shout. They’re the experts if there’s a mystery outage or an account wonkiness stopping your calls.
With these tricks up your sleeve, you should be able to sort out the hiccup that’s keeping your phone from ringing when it should. Good luck!

Why Your Phone Isn’t Receiving Incoming Calls & How to Fix It
It’s super annoying when your phone decides to stop taking incoming calls, right? It can completely mess up your day and leave you feeling out of the loop. But hey, no worries, because I’ve got the lowdown on some common problems and quick fixes to get you back in touch.
Network or Signal Issues
So, here’s the deal: sometimes it’s just a matter of signal problems or network glitches. If you’re hanging out in a basement or out in the sticks, these things could be the culprit. Don’t forget to check if your phone’s stuck in ’Airplane Mode’ or ‘Do Not Disturb,’ or if the carrier settings need a little update.
Solutions:
- Check Signal Strength: If those signal bars look more like a kiddie slide, try moving to a window or heading outdoors.
- Restart Your Phone: Turning your phone off for a half minute and bringing it back to life often sorts network snags.
- Update Carrier Settings: Pop into Settings and see if there’s an update waiting in the wings.
Carrier or Account Problems
Sometimes carriers get grumpy when bills aren’t paid or an account’s suspended. You might have a SIM card detail that’s off its game, especially if the card’s been beat up or was never properly activated. Or maybe you’re running into some weird regional restrictions.
Solutions:
- Verify Account Status: Hit up your carrier’s customer service and give them a shout to check everything’s golden.
- Test SIM Card: A classic move: take the SIM card out, wipe it down gently, and pop it back in. Testing it in another phone helps sniff out if it’s acting up.
- Check Roaming Settings: Especially while globe-trotting, make sure those settings allow for roaming.
Software Glitches or Bugs
Sometimes our phones can get a little buggy when software goes rogue, apps throw tantrums, or system files go haywire. It’s not always easy to spot but definitely something to look out for.
Solutions:
- Update Software: Dive into the system settings and make sure your phone’s software is singing the latest tune.
- Clear Phone App Cache/Data: For Android peeps, head into App settings to clear out cache and data. iPhone folks might need to go the uninstall/reinstall route.
- Boot in Safe Mode: If you still smell fishy business, try booting in Safe Mode on Android to see if a third-party app is causing the hiccup.
Incorrect Call Settings
Sometimes call settings sneakily change when you aren’t looking—like call forwarding or blocked numbers. Maybe you’ve accidentally turned on “Do Not Disturb” and didn’t even realize it.
Solutions:
- Disable Call Forwarding: Dial a trusty code (usually ##002#) to reset call forwarding or check within your call settings.
- Review Blocked Numbers: It’s always worth checking if you’ve accidentally blacklisted someone.
- Turn Off Do Not Disturb: Swipe on your phone and make sure ‘Do Not Disturb’ isn’t spoiling the party.
Hardware Damage
Another potential bummer is physical damage to the phone—think cracked antennas or a messed-up SIM tray that prevents calls from coming through.
Solutions:
- Inspect for Physical Damage: If you’ve given your phone a good drop or splashed it accidentally, check for visible damage and take it to a repair center if needed.
- Test with Another Device: Slot your SIM card into a different phone to rule out hardware issues.
Regional or Carrier Restrictions
Some phones don’t play nice with certain carrier bands or are locked to specific networks—especially if you’re traveling or have an old device.
Solutions:
- Enable VoLTE: Turn on VoLTE if needed, so your calls breeze through without dropout.
- Confirm Device Unlock Status: Contact your carrier to ensure your phone isn’t locked to a network that’s not working for you.
Final Step: Factory Reset
If you’ve hit a wall and nothing’s helped, you might need a full factory reset—but seriously, only as a last resort. It’s my least favorite option, but it can work wonders.
- Android: Check out System settings to give it a wipe.
- iOS: Pop into General settings and erase all content if you’ve tried everything else.
Consider the above suggestions, and you’ll likely solve your incoming call dilemma in no time flat. If you’re still scratching your head, don’t hesitate to reach out to your phone’s manufacturer or visit a repair shop for a second set of eyes.

Got a phone that doesn’t pick up incoming calls? Annoying, right? Here’s how you can try fixing the issue:
1. Signal Check:
First things first, see if you’ve got a decent signal. Bad reception can mess with incoming calls. If you’re stuck somewhere with a weak signal, try moving around a bit until you find a sweet spot.
2. Airplane Mode?
Double-check that airplane mode isn’t switched on. This sneaky feature shuts off all wireless activity on your phone.
3. Call Forwarding Settings:
Make sure call forwarding hasn’t hijacked your calls. If call forwarding is on, your incoming calls might be going elsewhere. – On iOS: Head over to Settings > Phone > Call Forwarding. – On Android: Navigate to Settings > Calls > Call Forwarding.
4. Do Not Disturb:
Peek into your settings, and see if Do Not Disturb is turned off because it’ll block your calls if it’s on. – For iOS: Go to Settings > Do Not Disturb. – For Android: Check Settings > Sound > Do Not Disturb.
5. Carrier Settings Update:
Old carrier settings can cause hiccups. Make sure your phone’s carrier settings are all updated and good to go. – For iOS: Go to Settings > General > About, and if there’s an update, it’ll pop up. – For Android: These usually update automatically, but you can ensure you’ve got the latest software updates under Settings > About Phone.
6. Software Updates:
Have you updated your phone’s OS lately? These updates squash bugs—including ones that mess with calls. – For iOS: Go to Settings > General > Software Update. – For Android: Go to Settings > System > Software Update.
7. Reset Network Settings:
If you’re still stuck, try resetting those network settings. Sometimes a fresh start does the trick. – For iOS: Go to Settings > General > Reset > Reset Network Settings. – For Android: Go to Settings > System > Advanced > Reset options > Reset network settings.
8. Talk to Your Carrier:
If you’re still not getting anywhere, give your mobile network carrier a buzz for more help. They should be able to steer you in the right direction.
Hopefully, one of these steps will solve your phone woes. If it’s still giving you trouble, it may be time to chat with a tech expert.