Why Does My Modem Have Internet But the Router Does Not?

1. Kicking Things Off: Restart the Devices

• First off, pull the plug on both the modem and router.
• After about half a minute, plug the modem back in. Let it do its thing until all the lights are steady.
• Then, connect the router and give it a moment to link up.

2. Next Up: Check Those Cables

• Double-check that the Ethernet cable is snugly connected from the modem to the router’s WAN (Internet) port.
• Give the cable a quick once-over for any signs of wear and tear, and swap it out if it looks dodgy.

3. Dive Into the Router Settings

• Hop into the router settings using a browser—it’s usually something like 192.168.1.1.
• Make sure the router’s set to grab an IP address automatically from the modem (you’ll find this in the WAN or Internet settings).

4. Keep It Fresh: Update Router Firmware

• Head to the router maker’s site and snag the latest firmware.
• Follow their steps to install the update. It just might do the trick to get things flowing smooth again.

5. If All Else Fails: Reset Network Settings

• If you’re still stuck, a factory reset might be the way to go.
• Hit the tiny reset button on the router (usually you need a pen or something to press it) and hold for 10-15 seconds.
• You’ll have to set up the router from scratch, just like when you first got it.

If you’re still hitting a wall, the modem itself might be the issue, or perhaps there’s a snag with your internet provider. Might be a good time to give their customer support a call.

When your modem has internet but the router doesn’t, it can feel like you’re missing just one pesky puzzle piece. Here’s the gist: Your modem is doing its job connecting to your Internet Service Provider, but the router’s getting all shy about sharing that connection with your gadgets.

So, what\’s going on? Let’s break it down:

• Physical Connection Issues:

  Sometimes it’s just a clumsy connection. Maybe the Ethernet cable is a bit loose or has seen better days. Try this: power everything down, double-check those cables (give them a wiggle if you must), and swap in a new one if you’re still stuck. Once you’re sure, fire up the modem first, let it settle, and then the router.

• Router Configuration Woes:

  Ah, the joys of settings. Head to your router’s admin page (usually something like 192.168.1.1) and make sure all the WAN settings are playing nice with what your ISP expects. If you’re on a dynamic IP, make sure you’ve got DHCP up and running. And if you’re on a PPPoE hookup, double-check that username and password — you know how easy it is to type “passw0rd” instead of \”password.\”

• IP Address Turf War:

  Sometimes the modem and router want the same space, leading to some passive-aggressive IP address conflict. If they’re both on say, 192.168.1.1, move the router to a different neighborhood — like 192.168.2.1!

• Firmware Funkiness:

  Outdated firmware can be a sneaky gremlin. Pop over to the manufacturer’s site to see if there’s a new version. Follow the steps, update, and if it’s still misbehaving, a factory reset might be necessary.

• ISP Shenanigans:

  Some ISPs tie your connection to a specific MAC address. If that’s the issue, clone the modem’s MAC address onto your router or give your ISP a buzz and ask them to register your gear.

For those who like to tinker: connect directly to the modem to make sure the internet’s flowing, peek into router logs for clues, or test with another router if you’re really stumped. Some setups even prefer the modem in bridge mode.

To avoid these hiccups in the first place, stick with good cables, keep firmware current, and maybe jot down your network settings somewhere. And if your area’s power’s a bit iffy, a UPS might save you some headaches.

Let me know if you want me to dig deeper into any of this! Most of the time, it’s the simple things like checking cables and rebooting, but sometimes there’s more to uncover.

Alright, so you’ve got a situation where your modem seems to be doing its job, but your router isn’t quite getting with the program. Let’s break it down step by step, and see if we can get things working without all the tech talk.

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1. Double-check those cables. Seriously, it might seem obvious, but sometimes the simplest things trip us up. Make sure the modem\’s cable is snugly connected to the router’s WAN/Internet port. If your equipment is from different providers, ensure you’re using the right kind of cables. It\’s like trying to put a square peg in a round hole if you don’t!

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2. Power cycle, but do it right. Unplug both your modem and router. Give it a minute. Plug the modem back in first, and let it do its thing until all the lights are steady (that can take a couple of minutes). Then, fire up the router. A bunch of folks find this order helps sort things out.

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3. Check your settings. Hop onto your router’s settings page. If it’s not picking up an internet IP address, you might be looking at a misconfiguration. Try changing the router’s LAN IP in case there’s a clash with the modem\’s settings—they tend to stick to similar default ranges, and that can cause hiccups.

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4. MAC cloning might do the trick. Some internet providers want all devices to match the computer’s MAC address used during initial setup. Look for a “MAC Clone” option on your router and see if that’s playing hard to get.

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5. Is the firmware current? See if your router is rocking the latest firmware version. Old firmware could be the culprit. And if you’ve been fiddling with settings, maybe a factory reset will help—sometimes it’s best to start fresh.

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6. Double-check the internet connection type. Make sure your router’s settings are synced with what your ISP requires—whether it’s PPPoE, Dynamic IP, or Static IP. Any mix-up here could leave your router twiddling its thumbs.

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7. Do a direct test. Connect your computer straight to the modem with an Ethernet cable, just to confirm that the modem’s all good. If it works, then the router’s definitely the one playing hard to get.

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By going through these steps, you should be able to tackle why your router’s not picking up the slack from the modem. Still not working? Might be time to ring up your ISP or the router\’s support team. They\’ll ask for the usual details—model number, connection type, what you’ve tried—and they’ll guide you from there.

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And a quick hat-tip: These fixes were inspired by tips from TP-Link support, HighSpeedInternet.com guides, and the wisdom from Netgear forums. They definitely got the goods.