Why Isn’t My Mac Responding to Mouse or Keyboard?
Why Isn’t My Mac Responding to Mouse or Keyboard?
3 Answers

Got a Mac that’s ignoring your mouse or keyboard? That’s no fun at all. It happens, though, and could be due to hardware troubles, software hiccups, or some pesky settings. Here’s what you can do to tackle the problem—step by step!
Step 1: Check Those Connections
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External Keyboard and Mouse: If you’re running with an external setup, make sure they’re snugly connected. Wired-wise, double-check those USB plugs. If you’re using Bluetooth, make sure the devices are awake and raring to go with a full charge.
-
Built-in Keyboard and Trackpad: MacBook users, have a quick scan to see if any crud is jamming up the works. A little spritz from a can of compressed air might just do the trick.
Step 2: Give It a Fresh Start
Ever heard about fixing things by turning them off and back on again? Now’s the time:
- Give the Apple in the top corner a tap.
- Hit “Restart.”
- Let it reboot, then try out the keyboard and mouse.
Step 3: Is the Battery Trying to Tell You Something?
If your Mac’s trying to give you low battery alerts and you can’t see them:
- Plug in and juice up your Mac.
- If you can, grab another keyboard to sort through the settings.
Step 4: Play Musical Chairs with the Ports and Devices
-
Switch USB Ports: Got a wired setup? Plug them into different USB slots—maybe one’s feeling a bit left out.
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Try a Different Device: Plug in another keyboard and mouse to see who’s truly behind the curtain. You might find the culprit quick as a flash.
Step 5: Reset the SMC
SMC might sound fancy, but it’s just your System Management Controller looking for a refresh:
- Power down the Mac.
- Hook up the MagSafe if it’s around.
- Hold down Shift + Control + Option + Power all at the same time, count to ten.
- Let go and power back up.
Step 6: Give the NVRAM/PRAM a Little Reset
NVRAM to the rescue—these settings can get a bit jumbled:
- Shut the Mac down.
- Turn it back on while holding Command + Option + P + R. Keep them in a vice grip for 20 seconds.
- Release and listen for that sweet startup chime.
Step 7: Get into Safe Mode
Safe Mode might uncover some secrets lurking in the software:
- Put the Mac to sleep.
- Rise and shine, hitting the Shift as you boot up until the login screen welcomes you.
- Log in and, fingers crossed, things are copacetic. Restart in regular mode after your checks.
Step 8: Peek into Accessibility Settings
Accessibility settings might be giving you a hard time:
- Head over to System Settings > Accessibility > Keyboard.
- “Slow Keys” should be off, just like a light switch.
- Under Pointer Control, make sure “Mouse Keys” isn’t pulling any tricks either.
Step 9: Update macOS and Keep Things Breezy
Old software’s the last thing you need making your life difficult:
- Open up Systems Settings > Software Update.
- Install what’s waiting in the wings.
And Finally
If you’re still getting the cold shoulder from your Mac, it might be time to chat up Apple Support or find the nearest tech wizard for a deeper dive.
Bottom line? If your Mac’s thinking it’s too cool for responding, make sure you run through those hardware checks, restart it, give SMC/NVRAM a reset, check out Safe Mode, take a gander through accessibility, and keep that macOS sparkling and fresh.

Why Your Mac Might Ignore Your Mouse or Keyboard
Has your Mac decided to give you the silent treatment, ignoring your mouse and keyboard? Yeah, major headache. Whether it’s an annoying hiccup or something more serious, let’s dive into some nitty-gritty possible causes and ways you can get things back on track.
What’s Up with the Problem?
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All About the Cables and Connections
- Maybe you’ve got a loose USB connection or a Bluetooth that’s playing hard to get.
- Check if those wireless gadgets need a fresh set of batteries.
- Sometimes it’s the ports themselves or hardware that just doesn’t vibe with your Mac.
-
Mac’s Having a Software Tantrum
- Yeah, Macs freeze up too. Apps might clash after a new update.
- You might have some wonky system settings gumming up the works.
-
Login Troubles
- Can’t get your gizmos working at the login screen? Permissions and drivers could be up to something.
-
Peripheral Settings Mismatch
- Could be your Mac doesn’t have the right permissions set for outside gear.
Here’s What You Can Do:
1. Check Those Cables and gizmos
- Wired Stuff:
- Swap USB ports till one plays nice with your keyboard or mouse.
- Try using them with another computer to make sure it’s not the device that’s busted.
- Wireless Gadgets:
- Is Bluetooth even on? Double-check under System Preferences > Bluetooth.
- Give the batteries a recharge or swap ’em out.
- Have you tried pairing again? Sometimes devices need a reminder.
2. A Good Ol’ Restart
- If it’s an Intel Mac: Hold down the power button for the longest 10 seconds of your life, then start fresh.
- For Apple Silicon: Push that power button till startup options wave at you, then let go.
3. Enter Safe Mode
- Intel Macs: Hit that
Shift
key while booting up. - Apple Silicon Macs: Hold the power button till “Options” appear, then find your way to Safe Mode.
- Now you see only the necessary stuff, letting you catch those software beefs.
4. Keep It Updated
- Do a quick check under System Preferences > Software Update for any macOS updates hanging about.
- If you’ve got fancy third-party drivers, like Logitech, update ‘em too.
5. Give NVRAM/PRAM a Reset
- For Intel fans, press down
Option + Command + P + R
when starting up to reset those hardware settings.
6. Check Out Accessibility Permissions
- Pop into System Preferences > Security & Privacy > Privacy.
- Take a peek and make sure “Accessibility” is a go for all your mouse or keyboard apps.
7. Troubleshooting Login Issues
- A wired set might wriggle free of Bluetooth woes at login.
- Stuck there? Boot into macOS Recovery (hold down
Command + R
) and give macOS a fresh install.
8. Make a New User Profile
- If your profile’s corrupted, it could be the root of all evil. Try creating a new admin account under System Preferences > Users & Groups and see if that works.
A Little Future Proofing:
- Make sure macOS and your device’s firmware are always fresh.
- Avoid freebie apps that mess with your Mac’s drivers.
- Stick to trusted USB hubs with your wired gadgets.
If after all this, your Mac still isn’t talking to your mouse or keyboard, maybe it’s time to holler at Apple Support or hit up that authorized service place.

Alright, let’s dive into this dilemma of your Mac giving the cold shoulder to your mouse or keyboard. Here’s the lowdown on getting things sorted:
1. Give Those Connections a Once-over:
Wired Devices:
- Make sure those USB cables aren’t just hanging there—double-check they’re snugly plugged in.
- Unplug and replug to see if that brings them back to life.
- If you’ve got another computer kicking around, try your mouse and keyboard there to see if they play nice.
Wireless Devices:
- No juice, no use. Make sure your mouse and keyboard aren’t crying out for a battery swap.
- Don’t leave Bluetooth in the dust—head to System Preferences and click on Bluetooth to make sure it’s switched on.
- Do the old on-off shuffle with your gadgets to get them talking again.
2. Time for a Fresh Start and an Updated Look:
Kick Your Mac’s Backside with a Restart:
- Find the Apple logo, give it a click, and choose ‘Restart’—easy-peasy.
Get Your Software All Shiny and New:
- Pop into System Preferences, tap on Software Update, and let your Mac get the latest upgrades.
3. Safe Mode and Give the SMC a Wake-up Call:
Safe Mode:
- Restart your Mac while holding the Shift key until you see the login screen. Let go, log in, and make sure things run smoothly.
SMC Reset (Intel Macs, I’m looking at you):
- Shut down your Mac, yank out the power adapter, and hold those Shift + Control + Option keys along with the power button for a good 10 seconds. Release, plug back the power, and fire up your Mac again.
4. Cut Out Interference:
- Chuck away any nearby electronics that might be messing with your wireless setup.
5. When All Else Fails, Holler at Apple Support:
- Browse the Apple Support site for handy how-tos or hit up their live support.
- Got a burning question? Drop into the Apple Community forums to see what other folks have tried.
Usually, following these steps will get your Mac back in sync with your mouse or keyboard. But if it’s still being stubborn, don’t hesitate to reach out to Apple Support for some one-on-one help.