Why Are My Mac Keyboard and Trackpad Not Working?

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Why Are My Mac Keyboard and Trackpad Not Working?

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Dealing with a Mac keyboard and trackpad that aren’t working can really throw a wrench in your day. Here’s what you might try to get things back on track:

Give It a Restart

  • Sometimes, all your Mac needs is a good old restart. Click the Apple menu and hit Restart. It’s quick and often does the trick.

Keep Your Software on Point

  • Make sure your macOS is up-to-date. Head over to System Preferences > Software Update and install any updates waiting for you. They might just have the fixes you need.

Reset the SMC

  • Resetting the System Management Controller (SMC) can work wonders. For Macs with Intel inside, power down, then hold Shift + Control + Option and the power button for 10 seconds. Release, then power back up. For those fancy new Apple silicon machines, just give it a restart.

Try Resetting NVRAM/PRAM

  • Here’s another quick fix: shut down your Mac, power it back up and immediately press and hold Option + Command + P + R. Let go after about 20 seconds—it might just set things right.

Check for Gunk or Damage

  • Take a closer look at your keyboard and trackpad. Sometimes, a stubborn crumb or a bit of gunk is the culprit. A bit of cleaning could help more than you’d think.

Boot Into Safe Mode

  • Safe Mode is kind of like taking your Mac to a quiet room—it’s less influenced by external stuff. Restart and hold Shift until the logo shows up. See if they behave normally here.

If you’re still feeling stuck after all this, it might be time to talk to the pros at Apple Support or visit an authorized repair shop. Be sure to back up your stuff before going further with hardware solutions. Fingers crossed you won’t have to.

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If you’ve ever been in the middle of a project and found that both your Mac’s keyboard and trackpad suddenly gave you the cold shoulder, you know how annoying it can be. When both devices act up at the same time, it’s tricky to figure out if it\’s just a small hiccup or if your Mac\’s having a bad day. Could be anything from a quirky software setting to something more serious with the hardware, like a busted cable connection.

Let’s roll up our sleeves and get to troubleshooting:

  1. Battery Check and Restart
    Kick things off by seeing if your MacBook is low on juice. A cranky battery can make devices act weird. After you’re sure the battery isn’t the bad guy, go ahead and give your Mac a restart. A quick visit to the Apple Menu > Restart should do the trick, or try holding Control + Command + Power if it’s being stubborn.
  2. Tinker with System Settings
    Dive into your System Settings (or Preferences) and take a look at your keyboard and trackpad setup. Make sure stuff like “Tap to Click” and sensitivity settings aren’t getting in the way. Sometimes, it’s just a little checkbox standing between you and a working trackpad.
  3. Reset NVRAM/PRAM
    You know, sometimes the best way to set things right is a little memory jolt. Shut down your Mac, fire it back up while holding Option + Command + P + R for about 20 seconds. With any luck, this resets any iffy hardware settings.
  4. SMC Reset Time
    The SMC is like the secret boss of power management. If you’ve got one of the older Intel Macs, shut it down, then press Control + Option + Shift on the left plus the Power button for a solid 10 seconds. M1 or M2 chip users? No sweat, you can skip this one.
  5. Run Apple Diagnostics
    Fancy a diagnostic check? Disconnect your gear, turn off your Mac, and turn it back on while pressing “D”. Follow what’s on screen. If it flags something up with the trackpad or keyboard, you might be dealing with a hardware handicap.
  6. Give Hardware Connections a Once-Over
    Especially on newer USB-C MacBooks, the keyboard and trackpad are a package deal in the top case assembly. If both are giving you grief, a faulty connection could be the sneaky culprit. Might be time to tap a pro or head to an Apple Authorized Service Provider.
  7. Update Your Software
    Old software? No good. Head on over to Apple Menu > System Settings > Software Update, and make sure you’re all up to date. A freshly patched system can banish bugs and play nice with hardware.
  8. Unplug Extra Gear
    Sometimes, the little things cause big problems. Unplug everything that’s connected—external mice, Bluetooth stuff, the lot—and see if your built-in devices spring back to life. One of them might be bickering with your Mac\’s internals.

So there you go! Hopefully, one of these steps lights up a path to making your Mac behave again. If software tweaks don’t cut it, there might be a bigger issue with that trackpad flex cable or something in the top case. In that case, it might be time to pay a visit to the Apple folks for a fix.

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Ever had one of those days where your Mac keyboard and trackpad just decide to go on a mini-vacation? Yep, it happens, and there\’s a range of culprits behind this digital hiccup. Dive in, and let’s figure out what’s going on and how to solve it.


1. When Software Gets Moody

Sometimes, the software driving our Macs can just throw a tantrum. Think of macOS as the brain of your computer, and it\’s not immune to the occasional glitch, especially with its NVRAM settings or SMC. A hiccup here can spell trouble for your keyboard and trackpad.

Here\’s the game plan:

  • Breathe New Life into NVRAM:
    1. First, turn off your Mac.
    2. Hit the power button, and before you know it, press and hold ⌘ + Option + P + R.
    3. After you\’ve heard a few startup chimes, you’re good to let go.
  • Revive SMC (for Intel Macs):
    1. Keep your charger handy and connected.
    2. Hold down Shift + Control + Option + Power together for about 10 seconds.
    3. Then, let these keys go and turn your Mac back on.
  • Don’t Skip macOS Updates:
    1. With an external mouse, head over to → System Preferences → Software Update.
    2. Hit those updates and let them roll.

2. Power and Connectivity Shenanigans

I don\’t know about you, but I’ve learned the hard way that a Mac running on fumes (a.k.a. low battery) can be a real pain. Let’s make sure power\’s not the villain here:

  • Charge it up! Make sure you aren’t under that 20% mark. Trying a different charger wouldn’t hurt, either.
  • If you’re using a Magic Keyboard:
    1. Check if Bluetooth\’s playing nice: go to → System Preferences → Bluetooth.
    2. Give Bluetooth a little reset or swap in some fresh batteries.

3. The Hardware Hustle

Physical messes like crumbs or a sneaky coffee spill can take your keyboard and trackpad offline. Been there, done that. Here’s how to get things back in action:

  • Dust Busters Unite:
    1. Power off, of course!
    2. Get some compressed air and spray around those keys at a 45° angle to clear out any gunk.
  • Diagnostic Check:
    1. Start up in Recovery Mode by holding down ⌘ + R.
    2. Use Disk Utility to see if your keyboard or trackpad responds. If not, that’s your cue to consider repairs.

4. The Drama of Conflicting Configurations

Let’s face it—settings or third-party apps sometimes have a mind of their own. They can end up disabling your devices, like when you’ve connected a mouse and suddenly your trackpad is ignored.

  • Spot Check Your Settings:
    1. Head to → System Preferences → Trackpad.
    2. Make sure the pesky “Ignore built-in trackpad when mouse/wireless trackpad is present” box isn’t ticked.
  • Banish Problematic Software:
    1. Boot into Safe Mode by pressing Shift when starting up.
    2. Use Applications → Utilities → Terminal for a quick uninstall (sudo uninstall [appname]).

5. Getting Into Peripheral Nitty-Gritty

  • Magic Keyboard Woes: Try resetting its Bluetooth connection. Simply remove it from your Bluetooth devices and pair it again.
  • Touch Bar Tiff: Give your MacBook Pro a restart or customize your Control Strip in → System Preferences → Keyboard.

Some Quick Reminders:

  • Those post-2020 Mac owners? Your steps might differ a bit, like no SMC resets. Be ready to dive into macOS Recovery instead.
  • Backup, backup, backup! Always safeguard your data before diving into deep system fixes.

And if things are still acting up after all this, it might be time to pop over to an Apple Store. They might even have a repair program that covers your Mac model. Who knew troubleshooting could sometimes sound like a techy adventure?

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