Why does my computer freeze but the mouse still moves?
Why does my computer freeze but the mouse still moves?
3 Answers

So, your computer’s acting up—freezing while your mouse is still moving? That can be frustrating. It’s like the system’s stuck daydreaming while some functions keep going. Let me lay it out for you with some possible reasons and solutions.
Why It Happens:
- Graphics Driver Glitch: Picture this—your screen’s unresponsive, but the mouse is fine. This could be because of an outdated or incompatible graphics driver. Sometimes, the screen resolution isn’t playing nice with your GPU either.
- System Files Gone Wild: Maybe a recent update messed things up, causing your visuals to bail out while the rest hangs in there.
- Overheating Warning: Your CPU, GPU, or RAM gets too toasty? It’s the tech version of napping under a sunlamp. Everything stops except for basic inputs like your mouse.
- Hardware Drama: Bad RAM or BIOS settings out of whack can freeze anything except your mouse movements.
- Software Clash: Some app might not be playing fair, or maybe there’s malware lurking. Either way, it\’s causing your main view to freeze while the core keeps ticking.
What You Can Do:
- Lower Your Screen Resolution:
- Head over to Windows Settings (hit Win + I), then System > Display.
- Pick a lower resolution and see if that chills things out.
- Update or Roll Back Graphics Drivers:
- Open Device Manager (Win + X), go to Display Adapters.
- Right-click your GPU driver and click “Update driver.” Let Windows search for updates. If it doesn’t help, try reverting to a stable version.
- Dump Unneeded Files:
- Navigate to System > Storage in Windows Settings and clear out the clutter under Temporary files. Be a little choosier; you don’t want to toss anything useful.
- Check Your Hardware Health:
- Use the Windows Memory Diagnostic tool (type it in the search box) and restart.
- Check temps with something like HWMonitor; make sure your gear isn’t cooking.
- Roll Back or Boot Clean:
- If things went south after a change, use System Restore in the Recovery settings from the Control Panel.
- Or, use MSConfig to shut down non-Microsoft services and see if something’s causing chaos.
- Scans for Malware and Fix Faulty Files:
- Run “SFC /scannow” from CMD as Admin.
- No luck? Give “DISM /Online /Cleanup-Image /RestoreHealth” a go.
Wrapping It Up:
Honestly, these troubles could come from a mix of things—an old driver, your rig overheating, or even some rogue software. Tackle each step and keep an eye on what’s changing as you experiment. It’s not a bad idea to jot down what you’ve done just in case you need to backtrack, but fingers crossed, you’ll sort it out in no time. Good luck!

So, you’re dealing with a computer that freezes up, but your mouse is still moving. Kind of annoying, right? Here’s the scoop on why this happens and what you can do about it.
When this happens, it’s like parts of your computer are throwing a tantrum. The mouse works fine because its controls are still running in the background, but other parts have just clocked out. It’s not a total meltdown, but it\’s not great either.
What Could Be Messing Things Up?
1. Software Conflicts
Think of your computer like a crowded bar with too many people talking over each other. If you’ve got apps hogging all the resources or just bad apples in the mix, things start slowing down.
What To Do:
- Hit up Task Manager (Ctrl+Shift+Esc) and give a side-eye to the CPU and memory usage. If something seems fishy, shut it down.
- Try a Clean Boot to see which app is the troublemaker. It’s like starting fresh but keeping things low-key.
2. Driver Issues
Outdated drivers are like trying to watch streaming on dial-up. It just doesn’t cut it anymore.
What To Do:
- Check out Device Manager to update those drivers or roll them back if a recent update is glitchy.
3. System File Corruption
Unreadable or corrupted files can cause a system headache.
What To Do:
- Run the System File Checker tool to sniff out anything rotten.
- Follow up with the DISM Tool to patch things up.
4. Resource Overload
If your computer is working harder than a hamster in a wheel, it’s not going to be happy.
What To Do:
- See if RAM is maxed out and think about an upgrade.
- Consider swapping an old-school HDD for a snappier SSD to give your system a speed bump.
5. Failing Storage Drive
A drive on the fritz can bring everything to a screeching halt.
What To Do:
- Run a CHKDSK to spot bad sectors, and keep tabs on your drive’s health with something like CrystalDiskInfo.
6. Malware
Nasty bugs like crypto-miners love to hide in your system, draining resources like nobody’s business.
What To Do:
- Reboot in Safe Mode and run a robust malware check using tools like Malwarebytes.
7. Overheating
Dusty fans and old thermal paste can turn your computer into a furnace.
What To Do:
- Use a tool like HWMonitor to check temps, give fans a clean, and refresh thermal paste if needed.
Keeping Problems at Bay
- Stay on top of updates and keep a bit of free disk space handy.
- Schedule regular system cleans and checks.
- For the love of all things tech, use a surge protector.
A Little Extra Info
If this stuff doesn\’t cut it, it might be time to think about a fresh Windows install or even some deeper hardware checks like MemTest86 for RAM. And if it\’s a work computer, you might want to get someone to back stuff up just in case.
That\’s it for now! Hope this helps you get things running smoothly again.

Dealing with a computer that freezes while the mouse still moves can be pretty frustrating, but there are a few things you can try to fix this issue.
1. Check for Software Conflicts:
- Task Manager Check: Hit Ctrl + Shift + Esc to open the Task Manager and see if any programs are hogging resources. If one stands out, shut it down and see if that helps.
- Updates Needed: Make sure your drivers and operating system are up to date. Sometimes, an old version can throw everything off.
2. Hardware Troubles:
- Overheating: Systems can run hot, so check if your fans are whirring along and give them a quick clean if they’re dusty.
- RAM Issues: Faulty RAM is more common than you’d think. Running a memory diagnostic might reveal if it needs replacing.
3. Run a Virus Check:
- Malware is sneaky. Give your system a scan with a trusted antivirus program to rule out any nasty bugs.
4. System File Tweaks:
- Broken system files can be a hidden culprit. Using the System File Checker by typing
sfc /scannow
in the Command Prompt (run it as an admin) can help mend those.
5. Optimize Your Startup:
- No need to start a marathon if you don’t have to. Disable unwanted startup programs to free up resources and possibly smooth things out.
These tips should help get you back on track. If none of this works, though, it might be time to call in the pros for some extra help. Stick to forums and official support sites for trustworthy advice. Good luck!