Why Is My ASUS ZenBook Touchpad Not Working and How Can I Fix It?
Why Is My ASUS ZenBook Touchpad Not Working and How Can I Fix It?
3 Answers
Got a touchpad on your ASUS ZenBook that’s giving you the silent treatment? Let’s dig into a few tricks that might do the trick:
- Peek at the Touchpad Settings:
- Hop into Settings from the Start menu.
- Head over to Devices and hit Touchpad.
- Make sure that touchpad switch is flipped on.
- Update or Reinstall the Touchpad Drivers:
- Open Device Manager by right-clicking that Start button.
- Expand the section for Mice and other pointing devices.
- Right-click on your touchpad and go for Update driver. Let it do its thing automatically.
- Still no dice? Go ahead and pick Uninstall device, then reboot to give it a fresh start.
- Enable Touchpad in BIOS:
- Restart your laptop and hit F2 or Del to jump into BIOS.
- Look for the Advanced or Peripheral tab and check if the touchpad’s enabled.
- Save and bail out of BIOS.
- Run the Windows Troubleshooter:
- Quick trip to Settings and into Update & Security.
- Click on Troubleshoot in the sidebar.
- Fire up the Hardware and Devices troubleshooter and see if it finds anything funky.
- Take a Step Back with System Restore:
- If everything was peachy before, why not roll back?
- Pop over to Create a restore point and follow the cues to rewind time.
Still not jiving? You might want to call in the pros at ASUS support or swing by a repair shop to give it a once-over.
Facing Touchpad Issues with Your ASUS ZenBook? Let’s Fix It!
So, your touchpad on the ASUS ZenBook has decided to go on strike. Bummer, but don\’t worry, we\’ve all been there. Let\’s take a look at some of the ways you can coax it back to life.
- Hotkey Mishaps
ASUS laptops love their hotkeys. Give Fn+F6 or Fn+F9 a shot, or feel around for a key with a touchpad icon. If nothing happens, you might need to update the ASUS System Control Interface driver. - Windows Settings Tweak
Pop open the Windows Settings with Windows key + I, and head over to Bluetooth & devices > Touchpad. Make sure the switch is set to “On.” If you’re running a setup with a mouse, keep the “Leave touchpad on when a mouse is connected” option checked. - Dive into MyASUS
Fire up the MyASUS app if it\’s hanging around on your computer. Go to Device Settings and make sure your touchpad is set to “Unlock.” On some laptops, particularly those with a number pad, make sure the NumberPad lock is open too. - Give BIOS/EC a Reset Jolt
Reset BIOS settings back to default; sometimes our ZenBooks just need a little reminder of how they’re supposed to behave. Power off, smack that F2 key while turning it back on. If no luck, do an EC reset: unplug everything, hold the power button for about 15–35 seconds, and cross your fingers. - Get Everything Up-To-Date
Cast away any external devices, then update Windows and check ASUS’s site for the latest drivers and BIOS updates. Installing the latest Intel I2C and ASUS Precision Touchpad drivers can kick those annoying compatibility issues to the curb. - Fiddle with Device Manager
Search for Device Manager, locate ASUS Precision Touchpad under “Human Interface Devices,” and try enabling it. If it’s already on and your life isn’t improving, remove the driver, restart your ZenBook, and let Windows work its magic by reinstalling automatically. - Rolling Back or Starting Fresh
If your touchpad woes started out of nowhere, see if a system restore helps. Worse comes to worst, a factory reset might be your best bet, so back up anything you can’t live without first. - Firmware Updates
Check the ASUS support page or MyASUS tool for touchpad firmware updates. Follow instructions carefully, and be patient—your touchpad might need a little nap during the update. - When It\’s Not Just a Phase—It\’s Hardware
If through all this, your touchpad insists on being unresponsive, boot into BIOS/UEFI. Still nothing? Uh-oh, it\’s likely a hardware problem. Time for a visit to an authorized ASUS support center.
Just juggle through these steps, starting with the simple stuff like ensuring your touchpad isn’t accidentally switched off and working your way down to potential hardware fixes. Best of luck!
Hey there! Having issues with your ASUS ZenBook touchpad? That can be super frustrating, but no worries, I\’ve got some tips to help you out.
Quick Fixes You Can Try
- Check Any Toggle Keys
First things first, make sure you didn\’t accidentally disable the touchpad. Most ZenBooks have a shortcut like Fn+F9 or similar to switch the touchpad on or off. Give those a try and see if anything changes on the screen. - Any External Gear Around?
Sometimes, if you’ve plugged in a USB mouse, Windows might switch off the touchpad automatically. Hop into your settings: Settings > Bluetooth & devices > Touchpad and make sure the touchpad stays on even if a mouse is connected. - Peek Into BIOS Settings
Restart your laptop and hit F2 to enter the BIOS. Once there, check Advanced > Pointing Device to ensure it\’s enabled.
Driver Drama
- Update or Reinstall Your Drivers
You might need to play with the drivers. Here’s how:- Right-click the Start button, select Device Manager.
- Find Mice and other pointing devices and right-click your ASUS Touchpad.
- Choose Update driver and go for the automatic option. If that bombs, uninstall the device and reboot. Windows loves to sort itself out.
- Watch Out for Clashing Drivers
Third-party software like Logitech Options might be acting up. Try ditching it temporarily to see if that helps.
Operating System and Habitual Settings
- Tablet Mode Might Be Messing Things Up
Check if the touchpad’s off when in tablet mode. Navigate to: Settings > System > Tablet and switch to desktop mode. - Tweaking Touchpad Sensitivity
Adjust the sensitivity settings: Settings > Bluetooth & devices > Touchpad > Sensitivity. Test a few different settings to find what works. - Clean Boot for Sneaky Apps
Do a clean boot to catch any apps causing trouble:- Press Win+R and type msconfig, then hit OK.
- Under Services, tick Hide all Microsoft services and click Disable all.
- Restart and see if the touchpad\’s back on track.
Digging into Hardware
- Physical Checkup
Inspect for any spills, cracks, or trapped grime. Clean with a microfiber cloth and some isopropyl alcohol (90%+ for best results). - Power Related Checks
Try a power reset: unplug the adapter, take out the battery if you can, and hold the power button for about a minute. Then, hook everything back up. - Go for a Complete Hardware Reset
To do this: shut down, unplug everything, hold the power button for 40 seconds, and restart.
Going the Extra Mile
- System Restore or OS Refresh
If a recent update is the culprit, you might want to revert back to a previous setup: Settings > System > Recovery > Go back. If all else fails, try reinstalling Windows. - Virus Check
Run a virus scan just to be safe. Use Windows Defender for an offline scan: Windows Security > Virus & threat protection > Scan options > Microsoft Defender Offline Scan.
When It\’s Time to Call in the Pros
If none of this does the trick and especially if your touchpad shows physical signs of distress or isn’t recognized in BIOS, it might be best to reach out to ASUS support or pop by a service center.
Quick tip! Keep your BIOS and drivers updated through the MyASUS app—it really saves headaches later on.