Why is my ASUS VivoBook mouse not working?
Why is my ASUS VivoBook mouse not working?
3 Answers

Got an ASUS VivoBook mouse that’s decided to take a break? Let’s see if we can coax it back to life with these tips:
- Double-Check the Touchpad: Sometimes it’s as simple as hitting Fn + F6 to toggle the touchpad back on. Easy, right?
- Driver Drama: Head over to the Device Manager and find “Mice and other pointing devices.” Right-click on your touchpad, and try “Update driver.” If it’s still acting up, uninstall it and restart your laptop; let Windows do its magic and reinstall it for you.
- Windows Update: Outdated system? Go to Settings > Update & Security > Windows Update to check for any updates waiting to be downloaded and installed.
- Give Troubleshooting a Shot: In Settings, under Update & Security > Troubleshoot, run the hardware troubleshooter. It’s like asking your computer’s opinion on the situation.
- Peek Inside the BIOS: Restart, tap F2 like you’re playing a rhythm game to enter BIOS, and ensure the touchpad’s green-lit in there.
- External Mouse Experiment: Plug in an external mouse and see if it responds. This will help you figure out if it’s the touchpad or something deeper.
Still no luck? It might be time to chat with ASUS support or find a friendly technician. For more tips, check out ASUS support. Good luck!

re_answer
Having trouble with your ASUS VivoBook mouse? Here’s how you can troubleshoot it.
If your mouse on the VivoBook is giving you grief, it could be due to several things: maybe there’s an issue with the connection, or perhaps the drivers are being a bit fussy. Let’s dive into what might be causing these hiccups and how you can get things back on track.
1. Connection Issues
First off, check out the obvious stuff. Is the USB port or wireless receiver loose? Is your wireless mouse running out of juice? Simple solutions could be the best. Try plugging your wired mouse into a different USB port. For a wireless one, swap out the batteries or make sure it’s securely paired up. If it’s still acting up, try it out on another computer just to see if it’s the mouse or your laptop that’s acting wonky. Oh, and don’t forget to take a look at those pesky USB power-saving settings that might be messing things up.
2. Driver Headaches
Let’s talk drivers—those little bits of software can often cause a fuss. If they’re outdated or acting up, you might need to give them a nudge. Head into Device Manager and see if updating or reinstalling the drivers helps. Downloading the newest driver version straight from ASUS could be your best bet if automatic updates don’t do the trick.
3. Touchpad Troubles
Sometimes we accidentally mess with the touchpad settings without even realizing. Hit the function keys like Fn + F9 to toggle it on or off—never hurts to double-check. Also, go into Bluetooth & Devices settings in Windows and make sure everything seems legit.
4. BIOS/UEFI Settings
Alright, this step is a bit more techy—poke around in the BIOS settings because sometimes, it just needs a little tweak here or there. Restart the VivoBook and press F2 repeatedly to see if everything looks okay under the Advanced tab.
5. Possible Hardware Faults
If you’ve tried everything and the mouse still isn’t cooperating, it could be a hardware problem. Test out another mouse to rule that out. If your gear is physically damaged, it’s probably best to reach out to ASUS for support.
6. Bigger System Fixes
If none of the above works, maybe the system needs a little tune-up. Restarts can work wonders, or you might consider using System Restore if things have been funky since a specific update.
When in doubt, sometimes the simplest explanation is the best one. Give each of these solutions a shot, and hopefully, things will get back to normal. If not, ASUS support is always there for you. Good luck!

Oh no, your ASUS VivoBook mouse is giving you trouble! No worries; I\’ve got some ideas that might get things back on track. Let\’s dive right in and see if we can fix this together.
First up, let\’s make sure you didn’t accidentally turn off your touchpad. This happens more than you’d think! On ASUS laptops, there’s usually a special key combo, like hitting F6 or F9 along with the Fn key, that toggles the touchpad on and off. If that key doesn’t do the trick, you might need to check out the ASUS System Control Interface driver—sometimes a reinstall can bring those function keys back to life.
Now, let\’s take a detour to your Windows settings. Pop \”Touchpad settings\” into the search bar and ensure it\’s switched on—sounds simple, but it’s worth checking! There\’s also an option to keep the touchpad enabled even when an external mouse is plugged in, and sometimes resetting to default settings can help if things seem wonky.
Have you peeked at the MyASUS app recently? Open it from the search bar, head to Device Settings, and make sure your touchpad isn’t locked up. Uncool things happen when the NumberPad gets in the way—unlock it if needed, but if you don’t see these options, no biggie. Move on to the next step!
Updating drivers is always solid advice, so swing by the ASUS Support page for your VivoBook model to snag the latest. You can do this right from Device Manager too: find the \”Human Interface Devices\” section, right-click on \”ASUS Precision Touchpad,\” and make sure it’s enabled. If anything looks fishy, uninstall and reboot—Windows will lend a hand with a fresh install.
If you’re still in a jam, it might be time to toy with your BIOS/EC settings. Restart your laptop, press [F2] to enter BIOS, and load the default settings. That usually helps! If things work in BIOS but flake out in Windows, a BIOS or EC firmware update might just save the day.
Moving right along, try unplugging any extras—USB drives, external mice, that kind of thing. They might be messing with your touchpad. And while you’re at it, make sure Windows is up to date: head to Settings > Update & Security > Windows Update, and catch up on any updates.
If you’ve exhausted all these tricks and your touchpad is still giving you a cold shoulder, consider a system restore to a time when everything was peachy. And if you’re feeling bold, a factory reset can return your VivoBook to its former glory—just don’t forget to back up your stuff since the reset will wipe out third-party apps and your custom settings.
Hopefully, one of these suggestions gets your touchpad back in action. If not, ASUS customer service or a local service center can be your tech superhero! Good luck!