Why is scrolling not working on my touchpad?
Why is scrolling not working on my touchpad?
3 Answers

Here’s how you can tackle the problem when your touchpad scrolling decides to take a break out of the blue:
First off, dive into your touchpad settings. Just head over to Settings, hit Devices, and then Touchpad. Double-check that all those scrolling options are switched on, especially the “Two-finger scrolling” part.
If that doesn’t do the trick, let’s look at the touchpad drivers. Open up Device Manager by right-clicking the Start button. Under the Mice and other pointing devices section, right-click your touchpad driver. Try updating it by selecting Update Driver and going with Search automatically for updated driver software. If you’re still stuck, uninstall the driver and give your computer a reboot—this usually triggers a reinstall.
Now, here’s a nugget some folks might overlook: the Registry settings. Hit Windows + R, type regedit, and press Enter. Dig into HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\PrecisionTouchPad\Status
and make sure that “Enabled” is set to 1.
Then there’s the classic move—run the Windows Troubleshooter. Go into Settings, select Update & Security, and then Troubleshoot. Run the Hardware and Devices troubleshooter to see if Windows can sniff out what’s up.
And before you wrap up, check for any Windows updates. Cruise over to Settings, choose Update & Security, and click on Windows Update. If there are any updates begging to be installed, let them do their thing.
Now, if you’ve jumped through all these hoops and scrolling’s still a no-show, it might be time to huddle up with the tech support team from your laptop’s maker. Sometimes, the problem might be lying in wait in the hardware itself, ready to trip you up until it gets a proper fix or part replacement.

Touchpad Scrolling Problems: What’s Going On and How to Fix It
When your touchpad suddenly decides scrolling isn’t its thing anymore, it can throw a serious wrench in your day. Let\’s dig into why this might happen and how you can get back to business.
Common Annoyances and Quick Fixes
1. Driver Drama on Your Operating System
If you’re using certain Linux distributions, like Kylin V10 SP1, you might notice the touchpad scrolling goes haywire after toggling it off and on. Meanwhile, Ubuntu sits pretty without any issues. Looks like a case of OS struggling with how it processes touchpad inputs.
Fix it:
- Start with a simple device restart (a trusty trick for Chromebooks too)
- For Linux folks, a deep dive into modifying the code handling input devices might be your ticket
2. Touchpad Grime and Gunk
If your touchpad feels like it’s dragging, maybe it\’s got some unwanted friends—dust and what-have-you.
Fix it:
- Switch off your device before getting started
- Wipe down the touchpad with a microfiber cloth
- Use something like a toothpick to clean out the edges
3. Software Clashes
Certain apps, especially those filled with scrollable content, might be hogging your touchpad’s attention.
Fix it:
- See if scrolling behaves differently in other apps
- Look for any settings within the app that tweaks how scrolling works
- Consider updating or reinstalling apps that act funky
4. Touchpad Settings Gone Awry
Sometimes, the simplest answer is a setting you forgot about.
Fix it:
- Dive into your system’s touchpad settings via Control Panel or System Settings
- Make sure \’Two-finger scrolling\’ is a go
- Tweak scrolling speed if you can find it
5. Tangled Up with Peripherals
All those extra gadgets can throw your touchpad into a tizzy sometimes.
Fix it:
- Unplug everything (think USB drives, mice, keyboards)
- Reboot your device
- Reconnect each thing one by one to find the culprit
Digging Deeper When All Else Fails
If these tricks don’t get things moving again, try this:
-
Get the Latest Drivers/Software:
- Check for any software updates for your OS
- Head to the manufacturer\’s site for the newest touchpad drivers
-
Run Diagnostics:
- Your system’s BIOS/UEFI tools might have hardware diagnostics to run
- Peek into system logs for any input device mishaps
-
Factory Reset:
- As a last ditch, backup and reset your system
Special Notes for Different Gadgets
- Chromebooks: A restart usually does the trick
- Linux Machines: Might need some code tinkering depending on the distro
- Android Devices: Watch out for what your ScrollView is doing to inputs
- Mobile Web: CSS tricks like overflow can mess with scrolling
And if none of this turns the tide, maybe it\’s time to let a pro take a look—especially if the touchpad’s playing dead.

If you\’re having trouble with your touchpad\’s scrolling, let\’s dive into some steps that might help.
First up, it\’s a good idea to check those touchpad settings. The scrolling feature, especially two-finger scrolling, can sometimes be disabled by accident. Head over to your Control Panel, find the Hardware and Sound section, and then cruise on to Mouse settings. From there, look for the touchpad options. There\’s usually a checkbox for two-finger scrolling. Make sure it\’s ticked. Also, some folks have noticed that switching their mouse pointer scheme can make a difference, so maybe give that a whirl if you\’re feeling adventurous.
Got that? Sweet. Now, if your scrolling is still acting up, drivers might be the culprits. They get outdated or just plain confused sometimes. Jump onto your manufacturer’s website – be it Lenovo, HP, or another – and grab the latest touchpad driver that matches your device. Tool tinkerer? You might want to try something like Driver Easy to make updates smoother. If updates don\’t do the trick, you might need to roll up your sleeves and reinstall the drivers manually. It’s a bit more hands-on but could just be the fix you need.
If all else fails, let\’s talk software services. For those using tech like Synaptics, restarting the good old SynTPEnh.exe might just reset things enough to get you back in action. It sounds fancy, but it\’s really just a matter of restarting the application. You wouldn\’t believe how often this tidbit pops up on forums as a handy fix.
Onwards to software conflicts and other gremlins! Conflicts can play spoil-sport with your touchpad settings, so maybe try disabling any third-party touchpad software or gestures that might be battling with your main driver. If the problem cropped up after a system update, rolling back the update and redoing your driver could be the hero action. Oh, and don\’t forget to reboot your system to cement these tweaks!
Now, if you\’ve hit a wall with these steps, it might be time to call in the pros. A chat with your device\’s support team (think Lenovo or HP) could shed some light or at least point to a more technical fix.
So there you have it, a few different paths you can take to solve that pesky touchpad scrolling issue. With any luck, you’ll be scrolling like a pro in no time!