Why is my Microsoft Surface Pro touchpad not working and how can I fix it?

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Why is my Microsoft Surface Pro touchpad not working and how can I fix it?

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Having trouble with your Surface Pro touchpad? It’s irritating when things stop working, but don’t worry—we’ve got some tricks up our sleeves to help get you back on track.

First things first, let’s check if your touchpad is even enabled. For Windows 10 users, head over to Start > Settings > Devices > Touchpad. Got Windows 11? Go to Start > Settings > Bluetooth & devices > Touchpad. Make sure everything\’s on the up-and-up and maybe tweak the sensitivity if you feel like it.

Next up, give your touchpad a good cleaning. Sounds simple, and it is—just grab a soft cloth and wipe away. You’d be amazed at how much gunk can mess things up. A quick clean might do the trick.

If cleaning doesn’t cut it, outdated drivers could be the culprit. Let’s update those bad boys. You\’ve got a couple of options: Windows Update or diving into the Device Manager. Open Device Manager, find your touchpad under \”Mice and other pointing devices\” or \”Human Interface Devices,\” and give that driver a proper update. If that still doesn’t fix it, uninstall it, then reinstall—sometimes you need to give Windows a little nudge to grab the latest version.

Strange as it sounds, turning it off and on again is sometimes all it takes. Give your Surface a rest for about 15 seconds or so and start it back up. It’s the tech equivalent of a fresh cup of coffee.

Check your hardware connections next. If you\’ve got a Type Cover, make sure the connectors are clean and secure. You might even want to try an external mouse to see if the problem sticks, which could hint at something deeper.

If you’re still struggling despite your best efforts, try running some diagnostics. Microsoft has a Surface Diagnostic Toolkit that might just spill the beans on what\’s really going on.

And there you go! Hopefully, one of these down-to-earth tips helps bring your touchpad back to life. If not, it might be time to chat with Microsoft support or find a trusted repair service to take a look. Here’s hoping for smooth computing ahead!

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Hey there! If you\’ve found your Microsoft Surface Pro touchpad has decided to take a little break, don\’t worry—I\’ve got your back. Let’s dig into the reasons why this might be happening and how you can get it sorted out.

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What\’s Going On?

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Touchpad troubles usually boil down to a few common issues. You might be dealing with outdated drivers, a funky system setting, or even a hardware glitch. These Surface gadgets need their drivers and firmware to be in tip-top shape, so keeping them updated is key.

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What You Can Do

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1. Driver Drama (The Usual Suspect)

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  • What\’s the deal?: If your drivers are either outdated or corrupted, your system could be freaking out a little.
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  • Fix it!:
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    • Update those drivers: Hit Win + X, head over to Device Manager, and then open up Mice and other pointing devices. Right-click on the touchpad driver (it might say \”Surface Touchpad\”) and go for Update driver. Search automatically online.
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    • Reinstall drivers: Back in Device Manager, right-click again and select Uninstall device. After that, give your Surface a restart, and Windows should take care of the rest.
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2. System Updates MIA

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  • What\’s going on?: If your OS or firmware needs an update, your touchpad might be acting up.
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  • Fix it!:
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    • Open up Settings, then Windows Update, and install anything that\’s ready and waiting.
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    • After that, you can force-restart your device by holding the power button for 20 seconds, then turning it back on.
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3. Touchpad Settings Hijinks

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  • Why now?: Maybe a setting got accidentally changed or a third-party software got in the way.
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  • Fix it!:
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    • Go into Settings → Bluetooth & devices → Touchpad. Make sure your Touchpad is turned on. Tweak the sensitivity and gesture settings if needed.
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    • Try booting in Safe Mode (hold Shift while hitting Restart) to see if some software is being a pain.
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4. Hardware Headaches (A Long Shot)

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  • What gives?: If it’s physical damage, then we\’ve got a problem.
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  • Fix it!:
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    • Plug in a USB mouse to see if the touchpad alone is the issue.
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    • Run a UEFI diagnostic: Shut down, hold Volume Up, and press the power button. Release when you see the Surface logo, and navigate with your keyboard. If it’s still not working, it might be time to talk to Microsoft Support.
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Keep It Smooth

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  • Let Windows handle automatic driver updates.
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  • Stay away from third-party driver downloads which might mess things up.
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  • Use the Surface App from the Microsoft Store to check for any firmware needs on the regular.
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So, try these steps one by one—it\’s usually a software snag, so start there before thinking it’s a hardware issue. If it’s still acting up, Microsoft\’s support system is pretty solid and worth checking out. Good luck getting your touchpad back on track!

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We’ve all been there—your Surface Pro touchpad suddenly stops working, and it’s super annoying. No worries, though! Here are some practical steps to get it back on track.

  1. Double-Check the Connection:
    • First things first, make sure your keyboard or cover is snug and securely connected to the Surface. A quick reattach can sometimes do the trick.
  2. Give It a Restart:
    • Ah, the classic move: restart your device. Hold the power button down for about 30 seconds, and then turn it back on. Simple, but it often works wonders.
  3. Update, Update, Update:
    • Outdated drivers can be a pain. Pop into Settings > Update & Security > Windows Update and hit Check for updates. An update might just save the day.
  4. Make Sure the Touchpad’s Enabled:
    • Sometimes it’s the little things—hop over to Settings > Devices > Touchpad and double-check if it’s turned on. You can tweak the sensitivity and gestures here, too.
  5. Check for Malware:
    • Viruses can mess with hardware functionality. Run a scan using your favorite antivirus software to rule this out.
  6. Run a Hardware Diagnostic:
    • If you’re feeling techy, give the Surface Diagnostic Toolkit a whirl. It’s available on Microsoft’s site and helps spot any hardware issues.
  7. When All Else Fails, Call in the Pros:
    • Still no luck? Head over to the Microsoft Support site or give their support team a shout. If your device is under warranty, you might get a repair or replacement.

Fingers crossed these tips help you bring your touchpad back to life!

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