Why Can You Press but Not Move the Cursor on Your Dell Laptop?
Why Can You Press but Not Move the Cursor on Your Dell Laptop?
3 Answers

Got a Dell laptop where you can click, but the cursor just won’t budge? Here’s the scoop on how to fix it:
- Check Those Touchpad Settings:
Head over to Settings > Devices > Touchpad and make sure everything’s switched on and dialed in. Adjust the pointer speed if it’s sluggish.
- Update or Reinstall Touchpad Drivers:
Jump into Device Manager and under Mice and other pointing devices, right-click your touchpad’s driver. Hit Update driver to see if there’s a fresh update. If that doesn’t cut it, uninstall and reboot. Fingers crossed, Windows will sort it out.
- Hit the “Fn” Key Combo:
Ever accidentally hit a key combo like Fn + F9/F3? This could be disabling your touchpad. Double-check that!
- Unplug External Gadgets:
Any extra mouse or USB stuff plugged in? Yank those out to make sure they’re not messing with the touchpad.
- Run the Troubleshooter:
Pop into Settings > Update & Security > Troubleshoot. Run the Hardware and Devices troubleshooter, it might just spot the problem.
- Back in Time with System Restore:
If this problem popped up recently, try rolling back to a time when everything was working smoothly.
And if you’re still stuck after all this, maybe it’s time to give Dell support a shout or swing by a tech shop for some help. Good luck!

Here’s the deal: If you’re tapping away on your Dell laptop and hear the click but the cursor just sits there, it’s telling you that while the button itself is doing its job, something might be off with detecting movement. It’s not always a death sentence for your hardware, though. Usually, it\’s something to do with settings, drivers, or the BIOS. So let\’s dive in and see how we can sort this out.
First off, try the easiest thing: restarting your laptop. You\’d be amazed how often a simple restart clears up these weird hitches. Oh, and make sure you\’ve unplugged any extra mouse hanging around before you reboot.
Next, check if the touchpad\’s been put on time-out. Some Dell models let you disable it with a quick key combo like Fn + F3. Look for a key with a tiny touchpad icon and give it a go. Also, hop into Settings > Devices > Touchpad just to make sure it\’s switched on.
Did you unknowingly switch over to Tablet Mode? It\’s an easy-to-miss setting that might be thinking you’re using a touchscreen. Dive into the Action Center (that little speech bubble in the corner) or hit Windows + A and toggle off Tablet Mode if it\’s on.
Then, there’s the sensitivity check. Head over to the touchpad settings via the start menu. Ensure the touchpad sensitivity isn’t too low and tweak those settings if need be.
Let’s not forget about the BIOS. Sometimes, changes there can sneak up on you and disable the touchpad. Search for \”advanced startup\” in Windows and follow the prompts to poke around in the BIOS. Make sure the touchpad option is live and kicking.
Finally, tackle those drivers. Go into Device Manager from the Start menu and look under “Mice and other pointing devices.” Right-click whatever your touchpad is named and hit “Update driver.” Once you\’ve done that, give the laptop another restart to see if it helped.
If none of these tricks work, we might need to consider a hardware issue. Try pressing the touchpad all around to see if it responds evenly. If you\’re still covered by warranty or have a support plan, reaching out to Dell might be the way to go.
So there you go. By taking these steps, from a quick restart to messing with BIOS settings, you’ve got a pretty solid shot at getting your touchpad back in action without calling in the cavalry.

Having trouble where the touchpad on your Dell laptop lets you click but the cursor won’t budge? You\’re not alone, and this hiccup can usually be sorted out with a bit of tinkering.
1. Hardware Hiccups
What might be wrong?
- Your touchpad might have picked up some gunk or got a little knock. Dirt or spills can mess with the sensors, letting you click but stopping the cursor from moving.
- If you\’ve recently cracked open your laptop, a loose cable might be causing the fuss.
What to do about it?
- Give it a Clean:
- Shut down your Dell, grab a microfiber cloth with some water or isopropyl alcohol (keep it damp, not soaked), and wipe the touchpad. Go easy around the edges and use some canned air if needed.
- Check the Innards:
- If you\’re okay with a bit of DIY, open up the laptop (don\’t forget to unplug and remove the battery). Peek at the touchpad cable and make sure it’s snugly connected.
2. Software Gremlins
Possible Culprits?
- Your touchpad driver might be showing its age or got corrupted.
- Sometimes, third-party software can meddle with touchpad settings.
How to Fix it?
- Driver Update or Reinstall:
- Hit
Win + X
and go to Device Manager. Find your touchpad driver, right-click it, and uninstall it. Reboot, and Windows usually reinstalls a fresh driver. For a Dell-specific one, hop over to their site for a download.
- Hit
- Sniff Out Conflicts:
- Try booting your PC in Safe Mode. If the touchpad works then, you\’ve likely got a software conflict. Hunt down and disable any new apps or suspicious programs.
3. Fiddling with the Touchpad Settings
What might be happening here?
- Your touchpad might\’ve been accidentally shut off. Dell laptops often have a keyboard shortcut for that.
- Check if the sensitivity settings are skewed.
Getting things back on track:
- Re-enable the Touchpad:
- You might’ve hit
Fn + Esc
orFn + F3/F6
by mistake. Look for a touchpad icon on those function keys. You can also head over to Settings > Bluetooth & devices > Touchpad and flick the switch.
- You might’ve hit
- Adjust Sensitivity:
- Pop into Settings > Bluetooth & devices > Touchpad and slide that cursor speed to a comfy spot. Check the Dell utility for any funky settings and reset them.
4. System Unpredictabilities
What’s going on?
- You might’ve gotten a wonky Windows update.
- Or, corrupted system files are throwing a wrench in the works.
What’s the fix?
- Rolling Back Updates:
- Dive into Settings > Windows Update > Update History > Uninstall Updates and chuck out any recent ones giving you grief.
- Repair System Files:
- Open Command Prompt (admin mode) and type:
sfc /scannow dism /online /cleanup-image /restorehealth
- Let these run and reboot afterward.
- Open Command Prompt (admin mode) and type:
5. BIOS Adventures
What could be weird in BIOS?
- Sometimes, the touchpad gets turned off from BIOS settings.
How to straighten it out?
- BIOS Reset:
- Power up and quickly hit
F2
orF12
. Navigate around to reset BIOS settings to default and save before you exit.
- Power up and quickly hit
6. Peripheral Overload
Potential Snag?
- An external mouse or Bluetooth device might be hijacking the connection.
To clear it up:
- Yank out any external mice, disconnect Bluetooth peripherals, and give the laptop a restart.
Extra Tips:
- Keep an eye on those firmware updates through the Dell SupportAssist app. Old firmware can spell trouble.
- Run a built-in diagnostic test when booting by hammering
F12
and selecting Diagnostics.
Still stumped? Dell Support is your next go-to for some professional backup. Sometimes, the issue might be more than what\’s visible and could need expert hands-on repair.