Why Does Our Computer Say It’s an Error Instead of Shutting Down?
Why Does Our Computer Say It’s an Error Instead of Shutting Down?
3 Answers

So your computer’s acting up and won’t shut down right? Frustrating, I know! It’s usually some kind of tech tantrum, but hang in there. We’ll sort it out:
Background Apps Playing Hard to Get
Ever had an app just refuse to close? Things like antivirus programs or drivers might be the naughty ones here. Try this:
- Hit Ctrl+Shift+Esc to open Task Manager.
- Look for stuff that’s acting ‘Not responding’ and give it a nudge with ‘End Task.’
- If they keep misbehaving, dive into MSCONFIG (press Windows + R, then type msconfig) and start disabling things at startup. Also, don’t forget to tuck away suspicious services under “Hide Microsoft services.”
Got Some Funky Files
If your operating system files took a beating—a sudden power cut or a dodgy update could be to blame. Here’s the fix:
- Run Command Prompt as an Administrator.
- Pop in this magic:
DISM /Online /Cleanup-Image /RestoreHealth
thensfc /scannow
. - Let that do its thing (it might need some time), then give your shutdown another whirl.
Drivers Gone Rogue
Just switched up some hardware and now things are hanging? Your drivers might be causing a ruckus:
- Open Device Manager via Windows + X.
- Look for yellow warning icons and give them a stern talking-to (or just try ‘Roll Back Driver’).
- Still no dice? Maybe ‘Uninstall device’ and let Windows pick up the slack with basic drivers when you boot up again.
Windows Updates Getting Funky
Updates can be sneaky, doing their thing half-baked. Here’s how you kickstart them:
- Temporarily stop services with
net stop wuauserv
, and similar commands. - Rename the SoftwareDistribution folder to something like SoftwareDistribution.old.
- Restart the services and see if that helps.
Power Settings Playing Tricks
Sometimes Fast Startup sounds cool, but it can be a nuisance for shutdowns. Switch it off like so:
- Head over to your Power Options in the Control Panel.
- Tinker with “Choose what power buttons do” and switch off “Turn on fast startup.”
Nasty Malware Mayhem
Your computer slow as molasses and throwing weird errors? Could be malware:
- Boot into Safe Mode with Networking.
- Run full scans with Windows Defender and maybe Malwarebytes too.
Hardware Gets a Little Physical
If your computer’s actually making noises or sizzling, you might have a hands-on issue:
- Unplug non-essentials and see how it goes.
- Check out your Event Viewer for any glaring red flags.
Still no luck? You might want to roll back to an earlier system restore point or even consider a full Windows reset if nothing else works.
Stay on top of things with regular cleanups, scheduled scans, and keeping your BIOS/UEFI up to date. And, hey, if it all still goes south, grab those error codes and notes—they’ll be your lifeline if you need to call in a tech pro.

Oh no, your computer isn’t shutting down, huh? That can be a real headache. But don’t worry, there are a bunch of things that could be causing it and some nifty ways to sort it out.
Stuff That Might Be Messing With Your Shutdown:
- Fast Startup Blues: This fast startup feature in Windows—a real time-saver, right? But sometimes it backfires, making your system refuse to really shut down and just kick into restart gear instead.
- Pesky Running Apps: Ever tried shutting down only to find your screen flashing a warning about still-open apps? These guys can be a real killjoy to the shutdown vibe.
- System Files Gone Rogue: Jammed-up system files might also be playing tricks. They’re like the guardians of power settings, and when they misbehave, shutdown becomes another thing that’s just not happening.
- Update Purgatory: Ever been stuck waiting for your Windows updates during shutdown? It’s like watching paint dry, but forcing things to shut down at this point might cause even bigger gremlins.
- BIOS Shenanigans: Your mighty BIOS manages how your computer says night-night. If settings here are wacky or outdated, expect some shutdown shenanigans.
- External Device Antics: Got gadgets like USB drives hooked up? Sometimes these little gizmos are the ones keeping your computer from heading to shutdown land.
Working Through the Shutdown Drama:
Let’s roll up our sleeves and tackle it:
- Kick Fast Startup to the Curb: Just dive into your Power Options to switch off that fast startup. It’s hidden in Control Panel under Power Options—you’ll find it!
- Give the Applications a Nudge: Fire up Task Manager (hit Ctrl + Shift + Esc) to spot stubborn apps and give them the boot before trying again.
- Fix Up Those System Files: Launch Command Prompt with admin powers and run
sfc /scannow
—this should whip any rebellious files back into shape. - Update Dance: Make sure your Windows updates aren’t just twiddling their thumbs. Head into Settings and kick-start any pending updates.
- Give the BIOS Some TLC: Reset those fancy BIOS settings or go for an update—the manufacturer’s got your back with instructions.
- Unplug the Extras: Ditch all the external gadgets and give that shutdown another spin. If it works, you’ve found your troublemaker.
So, to wrap it up in a nutshell, your computer not shutting down could be playing a complex game with fast startup mishaps, relentless apps, corrupted files, vital updates, BIOS mischief, or external gadgets interfering. But follow these steps, and you’ll likely crack the mystery!

Okay, so your computer’s giving you grief when it comes time to shut it down. That’s annoying, right? Don’t sweat it; I’ve got a bunch of tips that might help you get things sorted:
1. Look Out for Updates
- Head over to your Settings, find Update & Security, and hop into Windows Update.
- Smash that check for updates button and see if there are any waiting in the wings. Get them installed.
- Give your computer a reboot and try the shutdown again.
2. Freshen Up Those Drivers
- Open up Device Manager—just right-click your Start button.
- If you see any devices raising a ruckus with a yellow exclamation mark, update their drivers pronto.
- You might want to grab a driver update tool to keep everything shipshape.
3. Nix Fast Startup
- Dive into Control Panel, hit up Power Options, and click on Choose what the power buttons do.
- Tap on Change settings that are currently unavailable.
- Untick that Turn on fast startup box and pocket those changes.
4. Go for a Clean Boot
- Run the msconfig (just hit Win + R) and smack Enter.
- Under Services in System Configuration, make sure you check Hide all Microsoft services and then hit Disable all.
- In Task Manager under the Startup tab, turn off those startup items.
- Reboot and fingers crossed the problem fades.
5. Run Some System Checks
- Fire up Command Prompt as the big boss (administrator).
- Punch in sfc /scannow—this one needs some time, so sit back a bit.
- After that, run DISM /Online /Cleanup-Image /RestoreHealth.
- Give it another restart.
6. Hunt Down Malware
- Grab a solid antivirus program and do a scan.
- If anything dodgy shows up, clean it out and try shutting down again.
7. Sniff Around Event Viewer
- Crack open Event Viewer—just search for it in the Start menu.
- Look under Windows Logs > System for any funny business happening around the shutdown attempt.
- Use whatever clues you find to hunt down specific solutions or call in the cavalry of a tech professional.
With any luck, you’ll manage to unravel what’s holding up your computer from shutting down properly. If it’s still stubbornly behaving like a petulant teenager, calling a pro might be your next move.