Why Isn’t My Mac Mouse Working Even Though It’s Connected?
Why Isn’t My Mac Mouse Working Even Though It’s Connected?
3 Answers

Got your Magic Mouse connected but it’s not playing ball? Don’t worry, we’ve all been there. Let’s dive into some ways you can get it back on track.
Step 1: Check the Battery
First off, take a peek at your battery level. Even if it says over 50%, sometimes a quick recharge or swapping out the batteries can work wonders. If you’ve got a Magic Mouse 2, plug it in with a Lightning cable for about 15 minutes, just to be sure it’s juiced up enough.
Step 2: Give It a Break
Turn off your Magic Mouse by flipping the switch underneath until the light disappears. Hang tight for around 10 seconds, then switch it back on. This little break can sometimes do the trick and fix any weird glitches.
Step 3: Bluetooth Check
Make sure your Bluetooth is doing its thing:
- Head over to System Preferences > Bluetooth.
- If Bluetooth’s on, maybe toggle it off and back on. You never know—it might just need a refresh.
Step 4: Disconnect and Reconnect
Still stuck? Try this:
- In System Preferences > Bluetooth, spot your Magic Mouse in the lineup.
- Right-click it and choose Remove or Forget Device.
- Swing that switch off on your mouse, wait a few, and turn it on again.
- See if it pops back up in the Bluetooth menu and go for a reconnect.
Step 5: Reset PRAM/NVRAM
Got some geek in you? Try resetting your Mac’s PRAM (Parameter RAM) to smooth out hardware hiccups:
- Shut your Mac down.
- Switch it back on and right as it boots, hold down Option + Command + P + R for about 20 seconds.
- Let go when you hear the startup sound again or the Apple logo does its dance twice.
Step 6: Scrap Preferences
Corrupt settings might be the culprit, so try this:
- Open Finder, hit Go in the top menu.
- Select Go to Folder… and type in
~/Library/Preferences
. - Find and toss out files like
com.apple.AppleMultitouchMouse.plist
. - Reboot your Mac. Fresh settings will be created, hopefully nuking the issue.
Step 7: Look for Interference
Sometimes, other Bluetooth gizmos get in the way:
- See if there’s another Bluetooth device hogging the wave and turn it off.
- Bring your mouse closer to your Mac or clear out any obstructions—it might help.
Step 8: Update macOS
If all else fails, your software might need a tune-up:
- Hop into System Preferences > Software Update.
- Install any updates. They often squash bugs that could be messing with the Bluetooth.
Quick Wrap-Up:
If you’ve run through all these steps and your Magic Mouse is still asleep at the wheel, it could be a hardware issue, either with the mouse or your Mac’s Bluetooth module. Hopefully, most of these fixes will get your mouse back to work!

Ah, the mystery of a connected yet unresponsive Mac mouse. If your mouse seems to be slacking off, don’t worry, this isn’t such an uncommon drama. We’re talking about a few reasons—software clashes, hardware hiccups, or just finicky Bluetooth. Let’s dive into the nitty-gritty of what might be going wrong and how you can set it right.
Bluetooth/Connection Shenanigans
Ever thought your mouse could be having trust issues with Bluetooth? Happens more often than you’d think.
- Re-pair (not a romantic thing):
- Hop into System Preferences > Bluetooth, flip the Bluetooth switch to off and just chill for a good 10 seconds before turning it back on.
- Kick your mouse off the list of connected devices and then reunite them.
- Keep an eye on that battery life: Make sure your mouse isn’t running on a low tank. Change out those batteries if they’re crying for help.
- Avoid interference: Move other devices away from your Mac and mouse. They’re not best buddies with routers and USB hubs.
Forgetful System Settings?
Sometimes, it’s just the settings playing mind games.
- Tweak those mouse preferences:
- Check out System Preferences > Mouse and make sure it’s set to your liking—tracking speed, scrolling, etc.
- Reset NVRAM/PRAM:
- Power down the Mac, hit that power button, and hold Option + Command + P + R for 20 seconds. It’s like giving your Mac a bit of memory refresh.
Software/Driver Drama
Could outdated software or rebellious drivers be the villains here?
- Get macOS up to date:
- Head to System Preferences > Software Update and give your Mac the latest goodies.
- Reinstall third-party drivers:
- If you’ve got Logitech or Razer mice, hit up their websites for driver updates. Quick note: disabling System Integrity Protection (SIP) might be needed for sheer peace with your mouse in Recovery Mode.
Hardware Woes
Who says mice don’t get messy?
- Keep that mouse clean:
- Take a microfiber cloth and give the optical sensor and charging port a good, solid rub. Dust be gone!
- Try a new device: Hook your mouse onto another Mac or PC—good to see if it’s just playing up with yours.
- Swap cables/adapters: If you’ve got a wired mouse, try a different cable to see if the current one’s being moody.
Diving into Recovery and Diagnostics
If it’s being stubborn, here’s how to dig deeper.
- Safe Mode boot:
- Restart your Mac while holding the Shift key to stop all unnecessary software from causing chaos.
- Apple Diagnostics:
- Restart the Mac while holding down D. It’s the Sherlock Holmes of hardware faults.
Compatibility and Firmware
M1/M2 models can give old peripherals some sass.
- Check with manufacturer:
- Guest star: Manufacturer’s website. It’s the place for firmware updates or M1/M2 drivers.
- Try Apple’s stuff: To avoid the guessing game, see how an Apple Magic Mouse jives with your Mac.
Calling in the Pros
Still no joy?
- Reach out to Apple Support for backup diagnostics—they’re stellar at pinpointing if it’s more than just the mouse.
- If the mouse misbehaves everywhere else, maybe it’s time for a new one!
Don’t despair too soon. Sorting these settings and connections can have your mouse up and clicking in no time!

Alright, so your Mac mouse is connected but not getting the job done? Been there, done that, and I’ve got some tricks up my sleeve to sort it out.
First things first, did you check the battery? You know how those things can be. If it’s running on fumes, that’s gonna mess with your connection.
Next, give Bluetooth a breather. Just switch it off, count to 5 slow seconds, and bring it back on. Sometimes it just needs a little reset.
If your mouse is still being stubborn, you might want to give it a clean slate. Jump over to ‘System Preferences,’ head to ‘Bluetooth,’ and chuck that misbehaving mouse off the list. Then, put it back on like you’re starting fresh—hold down the mouse button and wait until it pops back up on the devices list.
Let’s talk macOS updates. Keeping your system current can work wonders, trust me. Go to ‘System Preferences’ and hit up ‘Software Update’—grab any shiny new updates waiting there.
Now, this might sound out there, but resetting the SMC has saved my bacon more than once. It depends on your Mac model, but here’s the lowdown:
- Got a MacBook with T2 chip? Shut it down, press the power button for a solid 10, then let go. After a few seconds, fire it up again.
- Rocking an iMac, Mac Mini, or Mac Pro with T2 chip? Pull the plug for 15 seconds, then plug back in, wait 5 more (not 4), and turn it on.
- Without the T2 chip? Shut it down, then press and hold Shift + Control + Option on the left side and the power button for 10, let go, and power back up.
But wait, it could be interference. Make sure your mouse isn’t surrounded by tech gadgets that might be jamming its Bluetooth vibes.
If the mouse is still stubborn, try it on another device. This can be a good reality check—either your mouse might be the problem or not.
If all else fails, it’s time to ring up Apple Support or pop by an authorized provider. These folks know their stuff.
So, here’s hoping you get your mouse jogging back into shape!